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Redundancy pay

The statutory redundancy payment scheme aims to ensure that people who are dismissed through no fault of their own receive compensation. Employees who meet certain requirements are statutorily entitled to a lump sum from their employer.

Statutory Shared Parental Pay (ShPP)

From April 2024 Statutory Shared Parental Pay will paid at £184.03 per week or 90% of average weekly earnings (AWE), whichever is lower.

Statutory Sick Pay

Employers are responsible for the payment of Statutory Sick Pay (SSP) for periods of illness of four days or more up to a total of 28 weeks' absence in any one period of incapacity for work.

Statutory Paternity Pay

When your wife, partner or civil partner gives birth or adopts a child, you may be entitled to Statutory Paternity Pay.

Service Standards

The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.

We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.

If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.

Minimum Wage

The National Minimum Wage Act 1998 created a minimum wage across the UK.

The hourly rate for the minimum wage depends on your age and whether you’re an apprentice and it changes every 1 April.

Insolvency Information Pack

April 2024

HAVE YOU LOST YOUR JOB?
IS YOUR EMPLOYER EXPERIENCING FINANCIAL DIFFICULTIES?
HAS THIS RESULTED IN YOU NOT RECEIVING PAYMENTS OWED E.G. NOTICE/REDUNDANCY PAY, HOLIDAY PAY, WAGES?
ARE YOU UNSURE OF WHAT YOU SHOULD DO NEXT?